Why the BizAutomation – eChannelHub Synergy is Good for Your Business

The world of ecommerce continues to grow every single day. With this growth, there’s also the buzz of competition, as more and more businesses attempt to shine the spotlight on their brand. If you’re a seller looking to garner attention through multichannel listings, you know the pressure can be quite intense.

Being a multichannel ecommerce seller implies managing your inventory, to ensure that all your products are stocked across all participating sales channels. This way, order management, demand planning, and all the other moving parts of your business can continue to produce revenue. Sounds overwhelming right? But it doesn’t have to be, because this is precisely why a partnership between BizAutomation and eChannelHub makes sense. The less time spent on menial processes, the more time a business has to invest in creativity and innovation, thereby growing their market share.

When you put your faith in us, you can be assured you’ll get the kind of efficiency and automation, out-of-the-box that will separate you from your competitors. Here are some of the many benefits to enjoy when you join hands with BizAutomation and eChannelHub:

1. Customer Relationship Management (CRM)

In any business, the most crucial element is the customer. Therefore, maintaining a healthy relationship with your customers is of utmost importance. We explore and evaluate your history with current customers, and also chart out a way to deal with potential and future customers. The features that are taken care of under CRM include:

• Sales Automation
• Customer Service Management
• Marketing Automation
• Relationship Management
• Messaging and Calendaring
• Analytics and Workflow

We take care of campaigns, follow-ups, email blasts, and all forms of correspondence. From creating and sharing knowledge-based articles to setting approval rules for common sales processes, we do it all.

2. Order Fulfillment and Supply Chain Management

Our productive order management system will be an end to all your worries. Not only will you be able to manage and fulfill your orders easily, but tracking your orders and handling third-party fulfillment will be simpler, too. Some of the benefits of our order and supply chain management are as follows:

• Managing sales orders across numerous sales channels will be made stress-free
• You will be privy to sales reports that will help you analyze your performance across all the sales channels, and let you determine the changes you need to make to up your game
• All the stages of an order delivery – starting from sorting and reallocating to printing, packing, and beyond – will be handled under one roof
• Building custom integrations will be a breezy affair through our open ecommerce API

3. Inventory Management

In order to prevent you from overselling, our inventory management tool and software automatically syncs your existing inventory to your multiple sales channels. The ability to view your inventory clearly will let you manage and expand your business accordingly. A coherent visibility of orders, stock, shipping, and suppliers, coupled with alerts notifying you of low stocks, gives you the required time to refill your stock and keep your buyers happy.

Our intricate array of attributes regarding inventory management are listed below:

• Warehouse Management
• Item Management
• Transactions and Audit Trails
• Item Replenishment
• Multiple Units of Measure
• Custom Reports and Views

A comprehensive demand plan is built based on release dates, seasonality, and sales forecasting. This also includes incorporating lead times and reorder points. Customer reports are provided to you, and these reports are shared on a role-based dashboard.

4. Drop-Shipping

Automate your dropshipping tasks for Amazon, eBay, Shopify, etc with our dropshipping automation software. All your orders are automatically routed to the right warehouse and vendor, post which you can track all your orders from a centralized position. You’re seamlessly connected to all your existing systems, and your shipping and tracking details are automatically updated on your sales channels.

Conclusion

We believe in complete transparency, which is why we brief you about our services and procedures from the very beginning. Mutual long-term interest is what we all crave, and it’s precisely what we strive to bring to the table. Using our domain expertise and intelligent designs, you will be able to cater to your customers with maximum efficiency. Therefore, with our multichannel selling software, order management tool, and real-time inventory sync tool, selling on multichannel ecommerce platforms will be as smooth a process as ever.